In recent years, there has been a proliferation of innovation and improvement in the field of communication technology. It has affected business, customer service and even how we communicate with each other. The progression is to blur the boundaries of disparate technology and allow users to communicate efficiently. This week’s technology trend is dedicated to the evolving communication sphere.
Industry Insights: VoIP and Collaboration in 2017 – Fox Business
Voice-over-IP (VOIP) applications such as Viber, FaceTime, WeChat, WhatsApp is a convergence of internet applications and a phone, ie using the internet to make a phone call. Not only are these applications full-featured with multi-modal communications and collaboration capabilities, but they also have built a complete, 100-percent administrative touch interface for managing the entire system.
Next-generation 5G mobile internet technology marks the beginning of the "fourth industrial revolution aimed to support the developing Internet of Things (IOT) market. While 4G revolutionized the consumer market, 5G could transform the industrial space.
While industries last year focused on gathering big data, companies worldwide will be learning what to do with data now. For the first time, it will drive business operations, rather than simply reflecting performance.
Cybersecurity in the Age of Digital Transformation – MIT Technology Review
The automation of virtually all business processes and the increasing digital connectedness of the entire value chain create agility, but they also significantly raise cybersecurity risks and threat levels. The key to addressing those risks and threats is building security into applications, as well as into interconnected devices, right from the start