At IDEA, we practice relationship-driven customer service—aimed specifically at supporting each customer in designing the unique way they use our applications and services. Count on us to be a valuable partner in your success. No problem is too small or big for our trained, passionate staff.
Need more information? Send us a note.
Here are some available resources that may help.
Talk to a human, not an automated system. Each IDEA customer is assigned a personal data management specialist that can answer questions and provide advice on how to use our applications more efficiently.
Toll free: 866.479.0484
Our customers receive these great benefits.
We host the IDEA E-Biz Forum annually in various locations across the country to provide face-to-face training on our products, educational sessions and exclusive networking opportunities. This event is your chance to build stronger relationships with your valued trading partners and discover innovative ways to increase profitably with new technology.
Quarterly webinars are hosted virtually to help customers learn about new technology and how to use IDEA’s applications more effectively. IDEA also publishes educational articles and product announcements in our customer eNewsletter through email and our RSS feed. These articles are archived and easily searchable in our News & Events section.