November 29, 2007

Farewell Thanks and Closing

This has been a very challenging but rewarding job and I would like to give a special thanks to those that taught me so much about the industry. Dave Crum, Bernie Westapher, Deb Weis, Richard Buzun, Stuart Irby, Tim Powers, Phil Barrios, Liz Norman, John Wilson, Bob Cuirzcak, Dave Starr, Dave Pratt, Dave Pala, Neil Gillespie and Malcolm O’Hagan are just a few of the many folks that I would like to say a special thanks. And for many others that I may have inadvertently left out in this column, my apologies for not mentioning your name.

To our friends and partners at Activant Solutions in Livermore, CA, Steve Bieszczat, Dirk Heartman, Tom Brown, George Warren, Ken Ruff, Ken Shawver, Jason Miles, Paulette Ortiz, Harry Bradfield and the engineering team – you were awesome to work with and without your support and dedication there would be no IDX and IDW.

Thanks to the NAED and NEMA staff who were very supportive, especially in the early years. Your resources and staff helped IDEA stay above ground and in front of your members.

Finally, thanks to the great staff at IDEA (Beth Badrakhan, Andrea Crowder, Mary Dempsey, Isabel Dupont while no longer with IDEA was a great asset, John Etrie, Tony Gaffney, Robert Gregg, Tom Guzik, Rita Hagopian, Steve Horton, Amanda Johnson, Hong Li, Edwin Lopez, Nick Manzo, Pat McCartin, Silvio Rodriguez, Supriya Reddy, Marcy Rogers, Maggie Root, Fahad Shamshad, Ayesha Thomas, Bob Whitehouse, Lily Saad, Mary Shaw) who have listened to me rant and rave about customer care and let me steer them through endless strategic planning sessions and meetings. You have much to be proud of with your accomplishments at IDEA. Thanks so much – you are the best.

This will be a tough act to follow and I only wish we could have gotten more accomplished, but with the hard working and dedicated IDEA staff there is no doubt that IDEA will continue to prosper and provide even greater value and benefit to its customers.

“Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan ‘Press On’ has solved and always will solve the problems of the human race.” – Calvin Coolidge

Press on,

Mike Rioux