August 29, 2007

Lessons Learned: From a recent CIO conference

• Being mobile is not widely implemented – Only one in 10 enterprise workers has access to email on a Blackberry or Palm Treo, and even fewer can access business applications on those devices.

• Communication, communication and more communication, among all levels of your IT staff, is critical to delivering innovative solutions. Regulatory and legal issues are the biggest external roadblocks to innovation, while unsupportive corporate cultures and inadequate funding constitute the main internal speed bumps.

• Training end users – initially and continually is the most important thing that can be done when rolling out a new application or program

• If you want to be innovative you have to embrace your failures and miscues

• Don’t even try to stop the flood of consumer devices entering your infrastructure. It’s a losing battle but put Skype at the top of the list.

• Saving money (the whole mess foe less) is the worst reason to outsource. You outsource to grow your business right away.

• Vendors do not sell service oriented architecture applications. CIO’s must purchase them.

• The CIO’s future role will morph into the CEO’s present job.