At last week’s Electro E-Biz Forum, IDEA announced its plans to launch a customer portal. This site will be the main location for all customers to access all the public documents from the old company website, including standards, knowledge base, FAQ’s, etc. Private documents will include user guides and training manuals/modules. Customers will also have one login that provides direct access to Industry Database Warehouse, Industry Data Exchange and Industry Retail Database. Like the new IDEA company site, the portal will feature LiveChat functionality.
The public side of the portal is currently available and will be populated with information on a daily basis to prepare for an official launch in December 2007. Until then, we will be beta testing companies in groups of ten. If you would like to participate in this, please contact Silvio Rodriguez.