Silvio Rodriguez, Customer Service Director, has left IDEA after over two years of dedicated service. During his career at IDEA, Silvio took on the primary responsibilities of customer support, IT support and customer relationship management (CRM). He also served as a member of the IDEA E-Biz Forum Committee. IDEA would like to thank Silvio for his significant contributions to the industry and wish him all the best in his future endeavors.
Nick Manzo is the new contact for IT and customer support. Nick can be reached at (703) 562-4646.