Content courtesy of tedmag.com
According to this blog post from tedmag.com, an unexpected benefit from the economic downturn is that some distributors and manufacturers have developed innovative, mutually-beneficial practices which are strengthening their partnerships and providing long-term benefits to the industry. The post discusses several tools distributors and manufacturers have used to share more data and materials, provide flexible payment and return policies, and adapt creative solutions. The article notes that personal communication was appreciated by both parties, whether it was as simple as a phone call or a joint customer visit. As a result, manufacturers are building faster, leaner processes and improving the availability and depth of product data while distributors are becoming more knowledgeable about the products and leveraging the information in the field for sales.
What are some things you appreciate about your manufacturer or distributor trading partners? Let us know in the comments.