A universal platform built to connect the supply chain at every level to provide more timely, accurate, and complete order tracking transparency for any industry.
Connecting the Supply Chain at Every Level
IDEA OrdrTrak creates efficiency for both suppliers and customers by providing order status information in real time through one connection. Customers can see order status information for ALL suppliers on one screen and suppliers can efficiently connect to their customers and reduce the burden on their staff to provide order updates.
| CHALLENGE | SOLUTION | Tedious and repetitive status updates | Eliminates duplicative emails and phone calls |
|---|---|
| Manual data entry | Decreases CSR workload through automation |
| Incomplete or out of date information, resulting in disappointed customers | Accurate and complete updates in real-time |
| Multiple supplier portals to navigate with unique login information and design | Single sign-on with universal access for every supplier on one screen |
Benefits of IDEA OrdrTrak
Improve operational efficiency, increase profits, and save time.
Real-time Order Tracking Decreases Costs,
Increases Sales for the Supply Chain
Easy Set-up & Use
A secure API connection makes IDEA OrdrTrak implementation a breeze for manufacturers. Similarly, agents and distributors have a minimal learning curve and can read data with ease in its standardized format on any connected device.
Supply Chain Efficiency
When all order information is a simple search away, there’s no need for status calls and emails. Staff across the entire supply chain save time and companies can save money by reducing manual effort and lags in response time.
All Answers in One Place
From a single portal, share and receive information pertaining to order status (ship date and tracking number), product inventory (availability, backorder, location), product details (spec sheets, instructions, marketing content), and pricing (and whether net prices are available). Users can also create singular or multi-product submittals packages based on IDEA Connector data.
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