HOW CANALS WORKS
Customers Send Materials Lists in Any Format
Your customers don’t change a thing. Just as they do today, they send you their bill of materials for a quote or order in any format — plain text, Word doc, Excel, PDF, even handwritten notes. No templates or part numbers are required. Canals handles slang and vague descriptions like “3 inch cowboys” or “#6 sol B.O.Y.”
Canals AI Does the Matching & Data Entry
- Finds the best matches in your product catalog for each product requested by the customer
- Automatically applies customer preferences and business rules
- Provides an easy interface for reps to apply their expertise when the AI doesn’t know the answer
- Learns from user actions and automatically applies learnings
- In one click, sends a job to your ERP as if it were created there in the first place
Reps Focus on the High-Value Work
Canals handles the tedious parts of order entry, giving reps more time than ever to provide a better customer experience and drive sales.
- Faster Quoting: Customers get quotes faster than ever
- Better Follow-Through: Reps have more time to follow up and follow through on closing sales
- Smarter Sourcing: Reps have more time to thoughtfully select, source, and present products
- More Sales: Improved speed, volume, and quality of selling mean more selling and more sales
Key Features of Canals Integrated with IDEA Connector:
Beyond Automation
Canals offers advanced features such as substitution and complementary product recommendations, comprehensive onboarding training, and a learning system that adapts based on user behavior.
Join Us
Join us in this significant stride in order entry automation. Experience unparalleled efficiency, accuracy, and adaptability for your business with IDEA Connector and Canals.
